Weekly Update - 2015-08-20
What happened this week:
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1. Set up new gameservers hosts in Phoenix and Atlanta
 - After looking at more ping data, we're going to try some more data center options
 - These, along with Chicago, are looking pretty good so far, a tangible improvement
2. The new Storm hosts are performing well; login times are a little better
 - there are still reports of "very long sync" times, so submit a support ticket, especially if you'd be willing to run a wireshark profile while you log in and experience the problem
 - We set up some telemetry to better monitor how long the client waits to complete account syncing
 - The vast majority of clients experience relatively quick account syncing, so it's not a systemic, everyone-experiences-this issue
 - We think we can find more ways to improve the situation though
3. We got a new Storm environment set up that is already being used for new development work
 - Now it's much better documented
4. Double HC weekend starts today until Monday, Noon PDT.Â
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What's up in the next week:
1. More staging environment work - gameservers will be required soon
2. We've got a bead on a possible lead Gameplay/Generalist programmer, so I'm excited, but availability may not be immediate
3. Sr. Technical Artist/programmer - still looking
4. UI Programmer or a gameplay person with UI experience
5. The Priority Target semi-finals are happening this Saturday
 - We want feedback on how you think we can better support tournaments like this
 - And, yes, we want to help your next tournament be a success
 - Submit a support ticket and we'll get things rolling
Â
I'll try to post up some of that nifty ping data we've got going. Â It's pretty interesting.
Â
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-capnjosh
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1. Set up new gameservers hosts in Phoenix and Atlanta
 - After looking at more ping data, we're going to try some more data center options
 - These, along with Chicago, are looking pretty good so far, a tangible improvement
2. The new Storm hosts are performing well; login times are a little better
 - there are still reports of "very long sync" times, so submit a support ticket, especially if you'd be willing to run a wireshark profile while you log in and experience the problem
 - We set up some telemetry to better monitor how long the client waits to complete account syncing
 - The vast majority of clients experience relatively quick account syncing, so it's not a systemic, everyone-experiences-this issue
 - We think we can find more ways to improve the situation though
3. We got a new Storm environment set up that is already being used for new development work
 - Now it's much better documented
4. Double HC weekend starts today until Monday, Noon PDT.Â
Â
What's up in the next week:
1. More staging environment work - gameservers will be required soon
2. We've got a bead on a possible lead Gameplay/Generalist programmer, so I'm excited, but availability may not be immediate
3. Sr. Technical Artist/programmer - still looking
4. UI Programmer or a gameplay person with UI experience
5. The Priority Target semi-finals are happening this Saturday
 - We want feedback on how you think we can better support tournaments like this
 - And, yes, we want to help your next tournament be a success
 - Submit a support ticket and we'll get things rolling
Â
I'll try to post up some of that nifty ping data we've got going. Â It's pretty interesting.
Â
Â
-capnjosh